The LabDAQ Laboratory Information System (LIS) simplifies testing and patient result reporting by consolidating data from multiple laboratory instruments. This advanced full-featured true 32 bit Windows based LIS has become the industry standard for performance, scalability, value, and product support.

We understand that you will have many questions concerning the implementation of LabDAQ in your laboratory. The answers to the most frequently asked questions are provided below.

General

Is LabDAQ easy to use?
Yes. LabDAQ was designed by and for medical technologists, so the system intuitively conforms to laboratory use. There is no difficult computer terminology to master and the system's straightforward instructions ensure that you can use it from the first day. A keystroke or mouse click quickly moves you around the system. LabDAQ has a simple, single screen approach so that you do not need to go through layers of screens to perform functions.

What types of laboratories does the system support?
Antek has installed the system in over 2,000 facilities of all types. LabDAQ is totally scalable so that it can support a single physician, reference lab, or hospital. The system can support multi-site facilities on the same campus or even in different cities. The base of installations includes hospitals, reference labs, clinics, POL laboratories, specialized drug testing programs, veterinary labs, and research labs.

Will the data be automatically transmitted from our analyzers?
Yes, LabDAQ automatically accepts data from any interfaced analyzer, eliminating costly result transcription and associated errors. LabDAQ supports unidirectional, bi-directional, and bar code host-query interfaces.

How many analyzers can be interfaced to LabDAQ?
There are no limits to the number of analyzers that can be supported by the system. LabDAQ supports analyzers from virtually every manufacturer. We recommend that no more than four analyzers be connected to any single workstation, for workflow purposes.

What makes LabDAQ different from other LIS systems?
LabDAQ is simply the most comprehensive, affordable Laboratory Information System available. The system is easy to use and includes all the features that every laboratory needs. LabDAQ has everything from consolidated and cumulative patient reports to an extensive quality assurance function. It also includes sophisticated management reports for workload and cost accounting and resource utilization.

Our customers tell us that our service and support are unsurpassed in the field. LabDAQ is a flexible system that can fit your laboratory's requirements. It doesn't matter if you are looking for a simple, single workstation attached to several analyzers, or a network solution to support one or many sites. LabDAQ has been designed to make your laboratory more efficient, secure, and productive and can be scaled to fit your needs. LabDAQ has been designed to make your laboratory more efficient, secure, and productive.

Features

Will we be able to create consolidated and cumulative patient reports?
Yes. LabDAQ consolidates all laboratory testing information into a single chartable report. The laboratory has the capability to select the report format that best fits its needs. Graphic reports displaying a patient's cumulative testing history can also be generated.

Can our reports be sent to other offices?
Yes. LabDAQ can solve your remote reporting needs through a number of technologies. LabDAQ's AutoFAX option automatically sends approved reports to the requesting physician and referring physicians simultaneously. Email distribution of patient reports is also available.

LabDAQ supports network printing. Reports can be automatically sent to the ordering physician's printer. LabDAQ also has Internet capabilities. LabDAQ can provide online results to your physicians anywhere in a secure environment.

Will the system manage my quality control data?
Yes. LabDAQ includes an extensive quality control module. This module provides more than the simple Levey-Jennings charts. It includes a graphic daily review scheme with a corrective action log. The Levey-Jennings charts are normalized so that multiple control lots can be reviewed on a single chart.

The Control Graph Studies function can be used to compare results on control lots or on multiple levels of the same lot.

Will the system help in laboratory cost management?
Yes. Laboratory managers are able to track costs, utilization, and projected reimbursement through a library of management reports. These reports provide both tabled and graphical formats.

Can LabDAQ be installed on a Network?
LabDAQ is a 32 bit Windows application. Any network that can support other Windows applications should be able to support LabDAQ medical software.

What other options are available?
In addition to the AutoFAX option, LabDAQ offers a Specimen Label option and a Bar Code Label option, both of which include a thermal printer as well as the label software.

One of the newest options is the DAQcounter, which turns a workstation keyboard into a user-defined keypad for manual hematology differentials or urine microscopic analyses.

How does LabDAQ handle Medical Necessity coding?
LabDAQ includes tools that allows the lab to include the appropriate Medical Necessity coding with each order. (Please note that if you are not interested in this tool, it can be turned off, and the fields associated with this tool will not appear.)

The correct CPT (Common Procedural Terminology) codes are built into the panel definitions. A list of existing ICD-9 (International Classification of Disease) codes is created, with both the code number and the description listed. Then the specific user-defined database, that matches the allowable diagnosis codes (ICD-9) with the panels, is created.

When the test order is created, LabDAQ will request the ICD-9 code for the order. If the diagnosis code is acceptable, the order is created automatically. If the code is not acceptable, the user is alerted.

The system can also be configured to print the Advance Beneficiary Notification (ABN) automatically or on demand.

Can the system be expanded?
Yes. LabDAQ is designed to be expanded as the needs of the laboratory and the organization change. Additional workstations or other options can be added at any time.

LabDAQ can also be expanded to Wide Area Networks (WAN), to accommodate multi-site practices or clinics.

Can LabDAQ interface with my existing computer systems?
Yes. LabDAQ has been interfaced to many different practice management, billing, and medical records systems. These interfaces enable the user to have patient demographics, test order entry, approved patient results, and billing information shared between LabDAQ and other systems. LabDAQ supports the latest HL7 interface specifications.

Can LabDAQ interface with my Reference Lab?
Yes. LabDAQ has established direct bi-directional interfaces to reference laboratories. Please check with your Antek Representative for more information on these interfaces.

How secure is the patient information?
Electronic data systems are much more secure than paper records. All of the information in LabDAQ can be password protected. Each facility can set up levels of security for individual users.

The standard system configuration includes a back-up system, so that records can be secured away from the laboratory.

LabDAQ provides built-in data corruption protection. Data is secured from loss of power and other electrical events.

How do I get a Quotation?
You can contact your authorized LabDAQ distributor or you may contact us directly, at 1-800-359-0911, extension 3, for a customized quotation.

Installation, Training, Service and Support

How will we be trained?
All LabDAQ training is performed on-site. We understand that your laboratory operations cannot be interrupted, so our training is designed to work into your schedule. For a basic single workstation, installation and training will encompass three days. Our training specialists will train as many of your staff as you make available.

What pre-installation preparation will take place?
We do our homework! We will provide you with tools to capture information about your laboratory tests and panels prior to installation, and will enter this information into your LabDAQ system before the installation. This makes the best use of your time and maximizes the training experience.

What kind of computer will we get?
Antek is also a computer manufacturer and keeps up with industry standards in processor speed, memory, and data storage. Antek manufacturing ensures that you receive the best system at a reasonable cost.

Can I just purchase the software?
Yes. If you have an existing computer or network that meets our specifications, we can install LabDAQ medical software on your hardware.

How is Technical Service provided?
"Help is on the Way" is not just our motto, it's the way we view our business. Antek provides real-time on-line modem support directly to our clients. This service is secure, since you must activate the Technical Support link to allow us access to your system.

When you call the toll-free number, you don't need to go through an operator or receptionist. The person who answers the telephone can help you.

The software warranty can be renewed annually, to provide you with on-going support. The cost may vary with the specific configuration of your system. Please ask your Antek representative for the current renewal cost.

Will the software remain current?
Any within version upgrades are provided free for clients with an active Software Technical Support Warranty. New versions and new products are offered to current clients at a discounted price.